Information Service

  • Customer Inquiry

  • Customer Suggestion & Feedback

  • Paging Service

  • Lost & Found

  • First Aid

  • Automated External Defibrillator (AED)

  • Invoice Service

  • Parking Validation

  • Tax-Refund Information

Floor Guide ※Please refer to the floor guide for details

Other Services

  • Breastfeeding Room South Mall B1F、3F
    North Mall 1F、3F、5F
  • Diaper Changing Table South Mall B1F、3F
    North Mall 1F-5F
  • Kid's Restroom South Mall B1F、3F
    North Mall 1F、3F
  • Accessible Restroom North and South Mall
  • Accessible Elevator Each Floor
  • Coin-operated Wheelchair Rental South Mall 1F&4F
    North Mall 1F、6F
  • Power Bank Rental Station South Mall 2F
    North Mall 1F
  • Coin-operated Stroller Rental South Mall 1F、3F
    North Mall 1F、3F、6F-RF
  • Electronic Lockers South Mall 2F
    North Mall 1F、2F
  • Refrigerated Locker South Mall B1F
  • Smoking Room South Mall 3F
    North Mall 4F、5F
  • Taxi Stand North Mall B1F
  • ATM South Mall B1F
    North Mall 2F、3F
  • Free Wi-Fi North and South Mall
  • Automated External Defibrillator (AED) South Mall 2F
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  • LaLa kids North Mall 3F
  • Diaper vending machine North Mall 2F、3F
  • LaLa Studio North Mall 5F
  • Sewing room North Mall 2F
  • Parking kiosk South Mall B1F、4F
    North Mall 5F-7F
  • Courtesy Umbrella 3F footbridge
  • Pet Dining Area North Mall 5F
Floor Guide ※Please refer to the floor guide for details

Tax-Refund

  • Location

    Information Service

  • Applicant

    Customer stays in R.O.C. for less than 183 days since the day of entry with any of the following identification:

    A Non-R.O.C. Passport

    An R.O.C. Passport not furnished with National ID Card Number

    Travel Permits

    Entry/Exit Permits

    Temporary Visitor Permits

  • Amount

    Over NT2,000 in one day (tax included, to be conducted from the 1st of May, 2016)

  • Application Time

    On the day in which the shopping was made (during the opening hours)

  • Duty Free Good

    Duty Free Good Any daily ware or goods except:

    Consumables or services, such as food or shipping fees, that have been partly or totally consumed

    The goods should be carried by the applicant when leaving R.O.C. after this stay. (Must be carried out abroad within 90 days)

  • Required Documents

    Receipt or invoice of shopping made on the same day(tax-refund would not be accept for receipt or invoice from shops other than Mitsui Shopping Park LaLaport Taichung)

    Passport or entry/exit permits of the applicant

    A VAT Refund Claim Form for Eligible Goods Purchased by Foreign Traveler will be made.

  • Process

    The VAT Refund Claim Form for Eligible Goods Purchased by Foreign Traveler, receipt or invoice, and the purchased goods should be presented to the customs for inspection and tax-refund.

  • Tax return

    5% of the vending price (included).

  • Transaction fees

    20% of the returned tax.

  • Tax return method

    Cash, cheque and credit card.

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